Evans Auto Repair Reviews - Marc Yount's Tire Pros

EVANS AUTO REPAIR

409 reviews
Mon - Fri: 8:00 AM - 5:30 PM
(706) 868-7770
4277 A Washington Rd
Evans, GA, 30809
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5

I try to do most "small" maintenance upkeep on my truck but hands down- I only trust Marc, Jeff, Jessica and the rest of the crew to take care of my vehicle if it goes past my knowledge-base. I love the fact that they're straight shooters and don't dance around the facts, they're so incredibly kind and reassuring when I stupidly wait wayyyy too long to get it into the shop. While I may not come in as often as I should to protect the longevity of my vehicle, his team has made a lasting impression on me that I will not go anywhere else to take care of vehicle needs.

5

Marc Yount's Tire Pros are Superior in all the Automotive services that they provide. Very Knowledgeable and Trustworthy.

Thank you for the positive review, Arthur and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jessica Johnson - General Manager - (706) 868-7770

- Marc Yount's Tire Pros
5

Thank you so much Lorraine for the 5-star feedback! It was a pleasure working with you and we hope to see you in again soon. Sincerely, Jessica Johnson - General Manager - (706) 868-7770

- Marc Yount's Tire Pros
1

I am usually pleased with the service here, but this last time I was not. They always do a good job trying to get me in and out when rotating my tires and oil change, but upon check out Marc brought up how my drive axels needed replaced. He was extremely passive aggressive and rude when he said “I said you needed them replaced the last time, but didn’t get it done did you?” When I asked for him to write it down he also said “I’ve written it down before, but I’ll do it again.” I will not be returning.

I am so sorry that this was your experience, Ashley. This is not how we want anyone to feel after leaving our shop. Please accept my apology on behalf of Marc; I know that his intention was to stress the importance of the needed repair, but it should never come across as rude or passive aggressive. Thank you for the honest feedback that allows us the opportunity to do better. I hope you will give us the chance to earn back your business in the future, but I honestly understand if you don't feel comfortable returning. Please feel free to reach out if you have any other concerns. Sincerely, Jessica Johnson, general manager 706-868-7770

- Marc Yount's Tire Pros
5

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, Jessica Johnson - General Manager - (706) 868-7770

- Marc Yount's Tire Pros
4

Found out nothing was wrong with my brakes and didn’t charge me. Thanks guys!

5

Fixed flat and repaired wheel. OK

Thank you for sharing your feedback! It is very important to our store that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jessica Johnson - General Manager - (706) 868-7770

- Marc Yount's Tire Pros
4

They do care about quality service here, and it has a very "hometown" feel. My only issue is they sometimes get a bit overly "helpful" or you might say a bit pushy. I have had them add unauthorized items, and get quite forward in demanding I return for certain items. I do appreciate the concern but also I am an adult, paying customer so perhaps a bit more respect is in order. Overall, good work and honest service!

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jessica Johnson - General Manager - (706) 868-7770

- Marc Yount's Tire Pros
5

I appreciate you taking the time to leave us this perfect star rating! Our team will look forward to working with you again in the future. Take care! Sincerely, Jessica Johnson - General Manager - (706) 868-7770

- Marc Yount's Tire Pros
5

Great Customer Service. They were fast and we didn't have to wait long at all. Highly recommend coming here. Thanks to the whole team!

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4277 A Washington Rd Evans, GA, 30809 (706) 868-7770
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Marc Yount's Tire Pros is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Marc Yount's Tire Pros (706) 868-7770 if you have any issues in accessing any area of our website.
Marc Yount's Tire Pros is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Marc Yount's Tire Pros (706) 868-7770 if you have any issues in accessing any area of our website.