Evans Auto Repair Reviews - Page 49 - Marc Yount's Tire Pros
5

Great tire dealership and fast service.

Thank you Eddie, that's great to hear! We look forward to having you back!

- Marc Yount's Tire Pros
5

Great Service, I have used Marc's for all three of my high mileage vehicles. They give straight forward advice, keep great records, and prioritize the maintenance as your budget allows. They also hold the highest industry certifications. This is a rare find for auto repair shops - people you can trust that value your relationship, automobile, and wallet.

Thanks so much for the glowing review, Clayton. We're glad we can help you make the best decisions for all of your vehicle maintenance. We always strive to do our best for every customer, so it's great to get such positive feedback. Thanks for your continued support.

- Marc Yount's Tire Pros
2

I've tried to like this shop and try to support local business when I can but I've had too many poor experiences with this shop. I've bought two sets of tires from them, the quality of the work has always been good but the rest of the experience always sucks. It's always tough to get an appointment and their hours are not convenient. While most of the front desk staff I've interacted with have been pleasant, the owner is pretentious and abrasive. The first time I went there, my vehicle smelled like cigarette smoke inside when I picked it up. Not cool. I did get an apology and a coupon for the next time. No issues the second time except that the owner gave me a hard time about my tire selection. I spend a considerable amount of time on the road and I have become particular about my tires. I appreciate some information but the way this unsolicited advice was delivered was haughty and pretentious. My tire selection ended up being exactly what I wanted and I was happy with the tires... This last time I used their website to schedule an appointment because it's otherwise very difficult to get some time scheduled. That didn't work. I got an automated email reply and never got anything else. After no response for a week, I found the time to drive to the shop. No one knew anything about my request via the website. I started to explain the service I wanted and the owner interrupted and started telling me about what I needed and punching the numbers on a calculator before I could even finish talking. I am not mechanically ignorant, I just don't have the time anymore to do my own work but this guy treated me like I was clueless. He bullrushes me into scheduling an appointment that wasn't really the service I wanted or even at a convenient time for me. I decided after leaving and feeling bamboozled that I'll go somewhere else. Two stars instead of one because I think the guys in the shop do good work. Unfortunately, the rest of the experience is awful. I won't be back.

Mr. Odem, I would like to thank you for your past business, and apologize on behalf of the entire staff if you feel like you were treated poorly. We strive to provide the best service and customer experience possible. Additionally, I'm sorry if you feel that our hours are not convenient; this is something that we too struggle with as we try to find an accommodating schedule for both our customers and employees. As to your complaint about the website scheduling, I have been working closely with our website manager to find out why the message didn't not make it to us in store. Thank you for bringing the problem to our attention.

- Marc Yount's Tire Pros
5

Thank you Marc and team for taking such great care of my "crisis" yesterday. Finding a screw in my tire was not what I needed, but after taking my vehicle to your shop and finding out it hadn't penetrated the tire, was a relief. Your customer service is always top notch and the reason we continue to use your business. I so appreciate you!

We really appreciate your continued support and thanks for the review!

- Marc Yount's Tire Pros
5

Their staff is friendly, the service was quick, their price is reasonable. I can't recommend them enough. Had a positive experience and they definitely earned my business. Especially if you are a car guy, check them out. They know what they are talking about.

Thanks a lot for the GREAT review! Enjoy those new tires!

- Marc Yount's Tire Pros
5

Marc and his team are my only choice for car repairs in Augusta. I am treated fairly and all repairs are explained to me in great detail. They also retain all service records in immaculate order should you need to refer to any previous repairs. From seemingly complicated jobs to minute ones, I trust their knowledge and reliability. Marc Yount's Tire Pros does a tremendous job at fitting me in with a moment's notice. They were even so kind to replace my tail light at no charge (I supplied the bulb). Thank you so much for ensuring my safety in my vehicle!

Thank you so much for choosing us for your repairs! We appreciate your continued support!

- Marc Yount's Tire Pros
5

Great job by Marc and his staff. They changed my oil and filter and replaced my battery. They did it quickly and efficiently. It is always a pleasure to visit their shop with all the friendly people there. Thanks for a job well done.

Thanks for all your business over the years! We hope to keep you running for a long time!

- Marc Yount's Tire Pros
5

Thank you sir!

- Marc Yount's Tire Pros
5

We have been taking our 6 vehicles to Mark Yount's for many years now for tires, brakes, routine maintenance and repairs because they have earned my trust. I appreciate the respectful, courteous, friendly interactions of each visit no matter who is sitting behind the desk. Service is quick and charges are reasonable. Their professionalism leaves you feeling taken care of instead of feeling ripped off or as just another car on the assembly line. Thanks, Mark and staff, for doing a great job.

Thank you so much for one of the BEST reviews we have ever received! We really do appreciate all your business over the years and hope to continue to be your go to tire and repair facility.

- Marc Yount's Tire Pros
5

Best customer service I've had. I would recommend them to anyone needing car repair or maintenance. I had several requests that normally would be rejected but they were very accommodating.

Thanks so much for the time you allowed us to get everything right! We really do appreciate cars like yours and try to accommodate custom vehicles as much as possible!

- Marc Yount's Tire Pros
Marc Yount's Tire Pros is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Marc Yount's Tire Pros (706) 868-7770 if you have any issues in accessing any area of our website.
Marc Yount's Tire Pros is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Marc Yount's Tire Pros (706) 868-7770 if you have any issues in accessing any area of our website.